Do you ship worldwide & how much does shipping cost?
No – we ship to United States, Japan, Korea, Thailand, Australia, New Zealand, UAE and Chile.
“For Europe players, please buy from a Europe dealer, as shipping from HongKong has expensive freight and high import duty, buy from Europe Dealer is the best way, thanks.”
What are your shipping and processing times?
—Standard Shipping Times: 3-7 days (During the Christmas season every year, logistics will be delayed to about 5-12 days)
—Processing Times: usually take up to 3 days
Do I need to pay import duties?
Yes, If a tariff is generated you need to pay for it to local customs, Usually, we declared a half lower value than the true price to reduce tariffs
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If the tracking number doesn’t work, no worries, usually the express takes 3 days to pick it up, contact us and we’ll solve it!
If you haven’t received one or need more detailed information, please shoot us through our contact form and we’ll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
Can it be shipped to PO BOX and APO military base address?
Undeliverable, please change the address.